When should I arrive for my appointment?

Our scheduling is designed to permit the proper time needed to complete your beauty service. We ask that you arrive 15 minutes prior to your appointment time so that you have time to fill out any necessary paperwork and prepare for your service. If you are late, we will try to accommodate you, but cannot promise your full service time.

What is your cancellation policy?

A 24 hour cancellation notice is required. You will be charged for the reserved service(s) if you fail to contact us.

How can I cancel or reschedule my appointment?

Cancellation can be only done by phone, 847 446 6783. Appointments cannot be canceled or rescheduled via email.

What payments are accepted?

We accept cash, personal checks, and most major credit cards except American Express and Discover. Gratuity can only be given in cash.

How should I tip?

At your discretion, gratuities are graciously accepted. Gratuities can only be given as cash and not processed via charge. Gratuities are not included in spa services.

Do you sell gift cards?

Yes! Gift certificates can be purchased in salon or over the phone.

How far in advance do I need to make a spa reservation?

Please make your appointment a few weeks in advance to ensure your desired day and time are available. When making your Spa reservation, please have your credit card account number ready.